What is the warranty on frank green products?

Posted by Katie Rowbottom on

frank green is committed to providing a high quality product. The frank green Reusable Cup and Reusable Bottle is guaranteed from defects in materials and workmanship under fair wear and tear household usage for 12 months from date of purchase. If the Reusable Cup or Bottle is defective frank green reserves the right to either;  Repair or replace the Reusable Cup or Reusable Bottle or any part of it that is defective; or Wholly or partly provide a refund The frank green Reusable Cup or Bottle must be returned to the place of purchase with proof of purchase. Warranty is...

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How do I exchange my frank green products?

Posted by Beau Micallef on

If your frank green product is unused, undamaged and still in its original packaging, we can organise an exchange for you. We’ll do this for any of our products, you’ll just need to return the product, with proof of purchase, within 14 days of receiving it. We don’t refund shipping costs. Please note, that we are unable to offer exchanges for sale items and items purchased with monogramming. Just email our team at hello@frankgreen.com.au and we’ll get the ball rolling for you. If you have purchased your frank green product with Afterpay, please contact our customer service first at hello@frankgreen.com.au as the exchange...

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