frank green Pay is an App that enables the Tap to Pay Reusable Cup and Reusable Bottle by frank green to be used as a payment method. It works just like a credit or debit card but is a non-cash payment facility- just wave to pay.
The Tap to Pay products have in-built NFC payment capabilities using Visa payWave, so you can pay wherever Visa prepaid contactless cards are accepted.
Take a look at the base of your product through to the very bottom. Can you see a chip in the base? If so, it sounds like you have one of our Tap to Pay products that work with frank green Pay.
If it’s clear or you can’t see a chip, it sounds like you have a product from our Original range which is not compatible with frank green Pay.
Still not sure? Send a picture through of the base to our customer service team at email@example.com and they’ll be able to confirm either way.
We aim to have your order dispatched within two business days of ordering online.
If you have ordered a product with monogramming, please allow an extra 24 hours for dispatch.
All parcels are shipped through our shipping partner, Australia Post.
Our Standard Shipping should have your order delivered to you within 3-5 business days countrywide.
Our Express Shipping should have your order delivered to you within 1-2 business days, depending on your location. Please refer to the Australia Post website for further clarification.
Please note all of our parcels require a signature upon delivery.
It’s as easy as purchasing one of our Tap to Pay Reusable Cups or Bottles and downloading the frank green Pay App from the Australian iTunes or Google Play stores and completing the simple registration process.
frank green is committed to providing a high quality product. The frank green Reusable Cup and Reusable Bottle is guaranteed from defects in materials and workmanship under fair wear and tear household usage for 12 months from date of purchase. If the Reusable Cup or Bottle is defective frank green reserves the right to either; Repair or replace the Reusable Cup or Reusable Bottle or any part of it that is defective; or Wholly or partly provide a refund The frank green Reusable Cup or Bottle must be returned to the place of purchase with proof of purchase. Warranty is...