benefits

we like selling products. but what we like even more is being sustainable. so if you lose or damage a part of your frank green reusable product, don’t buy the whole thing — just replace the bit you need. thanks for helping us to reduce waste and create a better, more sustainable world.

pay for your coffee with a simple wave of your frank green tap to Pay® cup — anywhere you see the Visa payWave symbol. this base suits all existing frank green lids, including those purchased from the ceramic range. the 12oz size is perfect for a regular or large coffee.

delivery

delivery service guidelines are in accordance with your region’s mail carrier. please contact the mail carrier directly for any delivery issues, delays or enquiries. for more information, please visit our FAQ page.

returns

we’ll replace any reusable that’s damaged on arrival. exchanges for undamaged/unused reusables can be made within 14 days of receiving the reusable, and must be returned with proof of purchase. monogrammed or printed reusables cannot be returned due to change of mind.

warranty

enjoy a 12 month warranty period from date of purchase. damaged reusables can either be repaired, replaced or refunded (whole/partial). the reusable must be returned with proof of purchase. warranty is void if the reusable has been incorrectly used or cared for.

everything you need to know

tap to Pay® reusable cup base 12oz / 340ml
track & manage your account on the go

download the frank green Pay® app from the App store or Google Play and activate the payment chip via the app to securely link your bank account to the reusable bottle.

tap to Pay® reusable cup base 12oz / 340ml
no need for cash or card

pay for anything under $99 wherever you see the Visa contactless symbol. simply wave the base of the reusable bottle on the contactless terminal to make a purchase.

tap to Pay® reusable cup base 12oz / 340ml
good for you, good for the planet

BPA free, FDA and EU approved safe materials and recyclable at end of life.

tap to Pay® reusable cup base 12oz / 340ml tap to Pay® reusable cup base 12oz / 340ml

In as little as 15 uses

You’ll begin to offset the environmental impact it took to create your frank green

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