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we like selling products. but what we like even more is being sustainable. so if you lose or damage a part of your frank green reusable product, don’t buy the whole thing — just replace the bit you need. thanks for helping us to reduce waste and create a better, more sustainable world.
pay for your coffee with a simple wave of your frank green tap to Pay® cup — anywhere you see the Visa payWave symbol. this base suits all existing frank green lids, including those purchased from the ceramic range. the 12oz size is perfect for a regular or large coffee.
we ship to australia, new zealand, the UK, europe and the US. there are different delivery service guidelines for each region’s mail carrier so if you’re experiencing any delivery issues or delays, we encourage you to contact your mail carrier directly, as they’ll be best placed to assist. for more information, please visit our FAQ page.
we’ll replace any reusable that’s damaged on arrival. exchanges for undamaged/unused reusables can be made within 14 days of receiving the reusable, and must be returned with proof of purchase. monogrammed or printed reusables cannot be returned due to change of mind.
enjoy a 12 month warranty period from date of purchase. damaged reusables can either be repaired, replaced or refunded (whole/partial). the reusable must be returned with proof of purchase. warranty is void if the reusable has been incorrectly used or cared for.
everything you need to know
download the frank green Pay® app from the App store or Google Play and activate the payment chip via the app to securely link your bank account to the reusable bottle.
pay for anything under $99 wherever you see the Visa contactless symbol. simply wave the base of the reusable bottle on the contactless terminal to make a purchase.
BPA free, FDA and EU approved safe materials and recyclable at end of life.
you will also love
our customers loving frank green
In as little as 15 uses
You’ll begin to offset the environmental impact it took to create your frank green
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