Important Delivery Update

Our order fulfilment centre is experiencing unusually long delays due to current restrictions and an increase in online orders.

Please allow 10 business days for orders to be processed. 

Once your order has been packed and picked up by our shipping carrier, you will receive a shipment notification email with a tracking number so you can track the status of your delivery.  

Please note: Our shipping carriers are also experiencing delays at this time. 

Our staff are doing their best to get your order to you as soon as possible and address the causes of the delays. We expect to get back to regular processing times soon.

We thank you for your patience at this challenging time.

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Shipping Notifications (all locations):

Once your order is dispatched, you’ll receive a delivery confirmation email including a tracking number specific to your order.

To track your order, click the ‘Track Now’ button and it will take you directly to our shipping partner's tracking details for your order.

Preorder Purchases (all locations):

If your order contains a product on preorder, the entire order will be held and shipped once all products are in stock. An estimated shipping date is provided on the product page. Please note, these dates are subject to change.

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Australian Domestic Shipping Options and Rates
All prices are in Australian Dollars.

Standard Postage:
7-10 business days
Cost: $7.95, or free for orders $100 or more

Express Postage:
4-7 business days (location dependant)
Cost: $12.00

International Shipping Rates:
Please note that import duties are not included in any of the below rates. When applicable, import taxes are to be paid by the consumer upon delivery.

All prices are in Australian Dollars.

  • Hong Kong: $34.95 total shipping
  • Indonesia: $34.95 total shipping
  • Israel: $54.20 total shipping
  • Malaysia: $29.95 total shipping
  • Philippines: $70.00 total shipping
  • Qatar: $54.20 total shipping
  • Singapore: $29.95 total shipping
  • Taiwan: $34.95 total shipping
  • Thailand: $29.95 total shipping
  • Vietnam: $34.95 total shipping

For New Zealand shipping, visit our New Zealand website: https://nz.frankgreen.com/

For United States or Canada shipping, visit our North American website: https://us.frankgreen.com/

For United Kingdom shipping, visit our United Kingdom website: https://uk.frankgreen.com/

For Europe shipping, visit our Europe website: https://eu.frankgreen.com/

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