Dispatch Times
We aim to get orders to you as quickly as possible so you can start using your frank green asap.
- Allow up to 2-3 business days for standard orders to be dispatched. Also note, frank green will cover all import duties and taxes for orders shipped from Australia.
- Monogramming may add an additional 1-3 business days to your processing time.
Please note: During peak periods (Promotions, Public Holidays, or the day after Public Holidays) dispatch times are subject to change and may be longer.
Australia
| Service | Cost | Metro | Regional |
| Standard | Free on orders over $100 $7.95 on orders under $100 $3 on orders under $15 |
2-6 business days | Up to 7 business days |
| Express | $12.95 | 1-2 business days | 2-4 business days |
International
We ship to the following regions from our Australian website. Please note that import duties are not included in any of the below rates.
| Region | Service | Cost |
| Malaysia, Singapore, Hong Kong SAR, Japan, and the Philippines | Standard | $29.95 AUD |
We're here to help!
Our extensive FAQ page holds all the answers to our most commonly asked questions, like a wise online oracle. But if you can’t find the answer you’re after, feel free to get in touch with our team of friendly frank green experts either via email or live chat.
Father's Day Shipping Cutoffs
Place your order by the dates below to ensure your gift arrives in time for Father's Day!
| Region | Standard | Express |
|---|---|---|
| VIC Regional | 01-Sep-26 | N/A |
| VIC Metro | 02-Sep-26 | N/A |
| NSW Metro | 02-Sep-26 | N/A |
| NSW Regional | 01-Sep-26 | 02-Sep-26 |
| QLD Metro | 01-Sep-26 | 02-Sep-26 |
| QLD Regional | 28-Aug-26 | 31-Aug-26 |
| WA Metro/NT Metro | 28-Aug-26 | 01-Sep-26 |
| WA Regional/NT Regional | 27-Aug-26 | 31-Aug-26 |
| ACT | 01-Sep-26 | 02-Sep-26 |
| SA Metro | 01-Sep-26 | 02-Sep-26 |
| SA Regional | 28-Aug-26 | 31-Aug-26 |
| TAS Metro | 01-Sep-26 | 02-Sep-26 |
| TAS Regional | 27-Aug-26 | 31-Aug-26 |
| INTERNATIONAL | DHL Ecommerce | DHL Express |
| NZ | 28-Aug-26 | 31-Aug-26 |
International
For shipping outside of Australia please visit our New Zealand, USA, United Kingdom and Europe websites.
We're here to help!
Our extensive FAQ page holds all the answers to our most commonly asked questions, like a wise online oracle. But if you can’t find the answer you’re after, feel free to get in touch with our team of friendly frank green experts either via email or live chat.