The current wait time for a response from our Customer Experience Team is 7 business days, but we will endeavour to respond as quickly as we can. Please check your tracking number before contacting us to see if the carrier has provided an estimated delivery date for your parcel.
frequently asked questionscontact us
please complete the form below and one of our customer experience team members will be in touch with you within 7 business days.
Contact Details
address
frank green house 7 raglan street, south melbourne, vic 3205
customer service
Got a question for our customer service team? Please email for the fastest reply! *Note: multiple emails and phone requests can slow down response times during high volume periods. We are unable to answer phone requests at this time. Thank you for your patience.
email: hello@frankgreen.com.au
media & pr enquiries
email: media@frankgreen.com.au
social media enquiries
we’re always looking to collaborate with like-minded brands and talented content creators. think we'd be a good match? fill in this form and we'll be in touch!
wholesale & co-branding
Want to stock frank green? Email our friendly sales team for a swift reply.
email: sales@frankgreen.com.au
phone: (03) 9690 6877 (ext 1)
Our phone operating hours are Monday to Friday, 9am - 5pm (AEST)
general enquiries
email: hello@frankgreen.com
media & pr enquiries
email: media@frankgreen.com.au
social media enquiries
we’re always looking to collaborate with like-minded brands and talented content creators. think we'd be a good match? fill in this form and we'll be in touch!
wholesale & co-branding
email: sales@frankgreen.com
address
3213 west wheeler street, box 404, seattle, wa 98199
general enquiries
email: hello@frankgreen.com
media & pr enquiries
email: media@frankgreen.com.au
social media enquiries
we’re always looking to collaborate with like-minded brands and talented content creators. think we'd be a good match? fill in this form and we'll be in touch!
wholesale & co-branding
email: salesna@frankgreen.com
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