We’re here to help!

 

The current wait time for a response from our Customer Experience Team is 7 business days, but we will endeavour to respond as quickly as we can. Please check your tracking number before contacting us to see if the carrier has provided an estimated delivery date for your parcel.

frequently asked questions

Contact Details

address

frank green house 7 raglan street, south melbourne, vic 3205

customer service

Got a question for our customer service team? Please email for the fastest reply! *Note: multiple emails and phone requests can slow down response times during high volume periods. We are unable to answer phone requests at this time. Thank you for your patience.

email: hello@frankgreen.com.au

media, tastemaker & partnership enquiries

we're always looking to connect with like-minded experts, content creators and brands. think we'd be a good match? 

email: pr@frankgreen.com.au

wholesale & co-branding

Want to stock frank green? Email our friendly sales team for a swift reply.

email: sales@frankgreen.com.au

phone: (03) 9000 0960

Our phone operating hours are Monday to Friday, 9am - 5pm (AEST)

general enquiries

media, tastemaker & partnership enquiries

we're always looking to connect with like-minded experts, content creators and brands. think we'd be a good match? 

email: pr@frankgreen.com.au

wholesale & co-branding

address

3213 west wheeler street, box 404, seattle, wa 98199

general enquiries

media, tastemaker & partnership enquiries

we're always looking to connect with like-minded experts, content creators and brands. think we'd be a good match? 

email: pr@frankgreen.com.au

wholesale & co-branding

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