We undertake to replace any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us via our contact us page within 14 days of receiving your product and provide your order number/proof of purchase.

Sadly, we aren't required to offer an exchange if you change your mind.

No exchanges or refunds will be available on monogrammed items.

As a sustainability & purpose-driven brand, it's important to us that we generate as little waste as possible — by placing limits on product exchanges, we're able to create less waste.

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