Need it for Mother's Day? Check dates > Free shipping on Australian orders over $100
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Benefits
  • 2023 Australian Good Design Award® winner
  • Available in Medium and Large
  • Designed to attach securely to frank green Pet Collars of the same size
  • Designed for use with frank green Pet Collar
Attaching Pet Collar Add-ons
  • Unbuckle the Pet Collar and lay it flat.
  • Thread the Pet Collar strap through the silicone buckle located on the back of all frank green add-ons.
  • Slide your add-ons onto the collar to where you would like them to sit.
First use instructions:

To activate your Pet Safety Light, press it three times to activate.

How to use:

Press once for solid light, twice for flashing, three times for off.

How to change the battery:
  • If your Pet Safety Light is attached to your Pet Collar, firstly unbuckle your pet collar and slide the Pet Safety Light off.
  • With the opening (located on the back of the holder) faced towards you, peel one of the sides down and remove the Pet Safety Light mechanism.
  • Unscrew the 3 x small screws located on the motherboard side and then remove the battery cover.
  • Push the flat battery up until it comes out of its holder and replace it with the new battery.
  • Place the battery cover back in place and screw back the 3 x screws to secure.
  • Insert the Pet Safety Light mechanism into the holder and pull the sides up to enclose it.

    Shipping

    Free shipping on orders over $100

    • Allow up to 3 business days for standard orders to be dispatched from our Melbourne warehouse.
    • Monogramming may add an additional 1-3 business days to your processing time.

    Standard Delivery (AusPost Parcel Post)

    • Free for orders over $100
    • $7.95 on orders under $100
    • $3 on orders under $15
    • Metro: 2-6 business days from shipping confirmation email
    • Regional: Up to 7 business days from shipping confirmation email

    Express Delivery (AusPost Express)

    • $12.95
    • Metro: 1-2 business days from shipping confirmation email
    • Regional: 2-4 business days from shipping confirmation email

    More info >

    Returns

    We want you to love everything you order but if something isn't quite right you have 14 days from receiving your parcel to initiate a return.

    You can receive your refund instantly, before you’ve sent back your return.

    Kindly note, that Lucky Bag products, monogrammed products, and limited edition collections are final sale and are not eligible for return unless faulty or damaged on arrival.

    More info >

    Warranty

    Our mission is to stop single-use plastic completely. To do this, we only create beautifully-designed, premium reusable products that you'll love to use and reuse, over and over again.

    Enjoy a 12-month warranty period from the date of purchase. If products are damaged upon arrival, products can either be repaired, replaced, or refunded (whole/partial). Proof of purchase is required.

    Please be advised that we have a ‘no chew policy’. This means that warranty is void on all products that have been chewed on/destroyed.

    More info >

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