Excellent
"Excellent"
Button
Designed for our multi award-winning Push Button Lid! Mix and match colours with your lid to create a frank green that's uniquely yours.
Premium materials
Durable
Stylish
Shipping & Delivery
Free shipping on orders over $100
- Allow up to 3 business days for standard orders to be dispatched from our Melbourne warehouse.
- Monogramming may add an additional 1-3 business days to your processing time.
Standard Delivery (AusPost Parcel Post)
- Free for orders over $100
- $7.95 on orders under $100
- $3 on orders under $15
- Metro: 2-6 business days from shipping confirmation email
- Regional: Up to 7 business days from shipping confirmation email
Express Delivery (AusPost Express)
- $12.95
- Metro: 1-2 business days from shipping confirmation email
- Regional: 2-4 business days from shipping confirmation email
Returns
We want you to love everything you order but if something isn't quite right you have 14 days from receiving your parcel to initiate a return.
You can receive your refund instantly, before you’ve sent back your return.
Please keep in mind that Lucky Bag products, monogrammed products, and limited edition collections are final sale and are not eligible for return unless faulty or damaged on arrival.
Good To Know
Our mission is to stop single-use plastic completely. To do this, we only create beautifully-designed, premium reusable products that you'll love to use and reuse, over and over again.
Enjoy a 12-month warranty period from the date of purchase. If products are damaged upon arrival, products can either be repaired, replaced, or refunded (whole/partial). Proof of purchase is required.
Please be advised that we have a ‘no chew policy’. This means that warranty is void on all products that have been chewed on/destroyed.
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Overall rating: 4.8163266 / 5 from 49 reviews.
AI Generated Review Summary
Summary topics
Review topics: ["delivery","colour","service","cup","touch","bottle","monogram"].
Review highlights
Reviews
I purchased this spare part
"I purchased this spare part because the screw tip thread became damaged. I am disappointed as this was the first time I removed the lid for cleaning and the screw thread wore down very easily. I ended up ordering 2 spare parts so I would have a backup in case this happens again. I bought this coffee cup late last year so I didn’t expect this issue especially since this was the first time the lid was removed for proper cleaning."
I appreciate the service for
"I appreciate the service for replacing my broken cap and now I can resume using my Frank green cup"
Lid doesn't work without
"Lid doesn't work without"
Excellent.
"Excellent."
Mono gram could be bigger,
"Mono gram could be bigger, nice design but thought it would keep drink warmer for longer than 1. 5hrs"
Good
"Good"
Excellent service thanks when my
"Excellent service thanks when my lid stopped working"
Replacement part
"It is what I expected, very happy it is available for purchase, bit disappointed that I needed it."
Easy to drink from and
"Easy to drink from and doesn’t burn my mouth or tongue"