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we like selling products. but what we like even more is being sustainable. so if you lose or damage a part of your frank green reusable product, don’t buy the whole thing — just replace the bit you need. thanks for helping us to reduce waste and create a better, more sustainable world.
this 16oz ceramic base suits all existing frank green lids, including those purchased from the original range. It will be the perfect fit for your regular sized coffee.
most orders are dispatched same day, but please allow up to 2 business days for your order to be processed. monogramming may add 1-3 days to your dispatch time. there are different delivery service guidelines for each region’s mail carrier so if you’re experiencing any delivery issues or delays, we encourage you to contact your mail carrier directly, as they’ll be best placed to assist. for more information, please visit our FAQ page.
Items that arrive damaged are eligible for replacement. Please contact us within 7 days of receiving any damaged product. All monogrammed items are final sale. Please refer to our return policy for detailed information.
enjoy a 12 month warranty period from date of purchase. damaged reusables can either be repaired, replaced or refunded (whole/partial). the reusable must be returned with proof of purchase. warranty is void if the reusable has been incorrectly used or cared for.
everything you need to know
use your frank green every day for just over two weeks and you’ll have offset the environmental cost of making it.
our products are immaculately designed and fit seamlessly into any style.
our multi-award winning, patented products help you reduce single-use plastic in your home, office and while travelling.
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