Love the monogram not so
"Love the monogram not so much the lip glass holder"
Monogram
Premium materials
Durable
Stylish
Shipping & Delivery
Free shipping on orders over $100
- Allow up to 3 business days for standard orders to be dispatched from our Melbourne warehouse.
- Monogramming may add an additional 1-3 business days to your processing time.
Standard Delivery (AusPost Parcel Post)
- Free for orders over $100
- $7.95 on orders under $100
- $3 on orders under $15
- Metro: 2-6 business days from shipping confirmation email
- Regional: Up to 7 business days from shipping confirmation email
Express Delivery (AusPost Express)
- $12.95
- Metro: 1-2 business days from shipping confirmation email
- Regional: 2-4 business days from shipping confirmation email
Returns
We want you to love everything you order but if something isn't quite right you have 14 days from receiving your parcel to initiate a return.
You can receive your refund instantly, before you’ve sent back your return.
Please keep in mind that Lucky Bag products, monogrammed products, and limited edition collections are final sale and are not eligible for return unless faulty or damaged on arrival.
Good To Know
Our mission is to stop single-use plastic completely. To do this, we only create beautifully-designed, premium reusable products that you'll love to use and reuse, over and over again.
Enjoy a 12-month warranty period from the date of purchase. If products are damaged upon arrival, products can either be repaired, replaced, or refunded (whole/partial). Proof of purchase is required.
Please be advised that we have a ‘no chew policy’. This means that warranty is void on all products that have been chewed on/destroyed.
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Overall rating: 4.861751 / 5 from 217 reviews.
AI Generated Review Summary
Monogram is praised for its beautiful color and highly rated bottle, according to customer reviews.
Summary topics
- Color: 10%
- Bottle Design: 10%
Review topics: ["quality","delivery","packaging","monogram","size","look","touch","bottle","cup","print","idea","name","gift","service","colour","straw","monogramming","personalisation","lid","green","change"].
Review highlights
- "It is a beautiful colour, and love the soft straw." —
- "Thank you for making this bottle which is a unique and elegant bottle." —
- "Beautiful colour, fast delivery" —
Reviews
Excellent service from Frank Green.
"Excellent service from Frank Green. Made an order for my daughter as a gift. Was an issue with original bottle and was sent another free of charge."
Awesome result and great fast
"Awesome result and great fast service. Thanks team"
Loved the heart and Mum
"Loved the heart and Mum monogram"
Brought for my Mum to
"Brought for my Mum to encourage her to drink more water… 100% successful!"
lovely customer service
"lovely customer service"
A fun little touch to
"A fun little touch to add to your water bottle!"
It was amazing
"It was amazing"
Looks great
"Looks great"
The monogram was cute and
"The monogram was cute and a nice touch. I would have loved to have been able to upload our corporate logo (it was a work purchase) but nevermind."